Terms of Use

These terms explain how our airport taxi services work and what customers can expect when booking with Express Airport Taxis.

By using our website or booking a journey, you agree to the terms below.

Booking a Journey

Bookings can be made through our booking form, by phone, or through other contact methods provided on our site.

• Pick-up location
• Destination
• Travel date and time
• Number of passengers
• Flight details for airport pickups

Incorrect or incomplete information may affect the journey or collection time.

Airport Transfers

We provide transport to and from major UK airports. For airport collections, we monitor flight arrival times when a flight number is provided.

Waiting Time

For airport pickups, waiting time usually begins after the flight has landed and a short grace period has passed.

Passenger Responsibility

• Providing correct booking information
• Arriving at the pick-up location at the agreed time
• Ensuring the vehicle size is suitable for passengers and luggage

Cancellations

If you need to cancel or change a booking, please inform us as soon as possible.

Luggage

• Large suitcases
• Extra luggage
• Sports equipment
• Child seats or special travel requirements

Safety and Conduct

• Seat belts must be worn during the journey
• Smoking is not permitted inside vehicles
• Drivers may refuse unsafe passengers

Journey Delays

Delays may occasionally happen due to traffic conditions, road closures, weather conditions, or airport procedures.

Website Use

Content on this website must not be copied or distributed without permission.

Changes to These Terms

We may update these terms from time to time to reflect service improvements or legal requirements.